Thank you for shopping at Art & Glass Studio!
• Digital Patterns: Available for instant download right after the payment is processed. You will receive an email with a download link, and you can also access your files in your Account Dashboard.
• Physical Stained Glass Items: All physical items are carefully packaged to ensure they arrive safely. Ready-to-ship items are dispatched within 1-3 business days. Made-to-order items take about 1-2 weeks to create.
Estimated Delivery Times: We ship globally from our studio in Europe.
• USA & Canada: 10–21 business days
🇺🇸 Special Notice for US Customers: Great news! To help you avoid any unexpected international import tariffs or customs fees, all physical orders destined for the United States are dispatched directly from our fulfillment center in Florida, USA. This means zero customs duties and a smooth, hassle-free delivery right to your door!
• Europe: 4–10 business days
• Australia & Rest of the World: 14–30 business days Please note that these are estimates. Delays can occur due to customs processing in the destination country.
Customs and Import Taxes Buyers are responsible for any customs and import taxes that may apply in their country. We are not responsible for delays due to customs.
Payment Methods We offer secure checkout through:
• Credit & Debit Cards (Visa, Mastercard, American Express, etc.) via Stripe
• Apple Pay & Google Pay
• PayPal
All transactions are encrypted and secure. We do not store your credit card information on our servers.